Going down hill

This year I noticed a drastic drop in the quality of this product. Heres the issues I ran into:

1. The app is glitchy, the scrolling process doesnt work. It often took 4 or 5 swipes to move pages.
2. The chat feature doesnt work.
3. The call in support left me with over an hour wait before I gave up.
4. The import feature from my stock accounts failed to work properly. When I got to the end of my return it says there are errors and gives no help in figuring out how to correct them.
5. There is no way to change your email address.

All in all it was a struggle from beginning to end. Turbo tax, I expect better from you. After 6 years, I will be trying a new product next year.

Theguy64218 about TurboTax: File Your Tax Return